Privacy Policy

Privacy Policy

Effective Date: November 1st, 2025
Company Name: EDGE CREATION Marketing & Sales
Website: www.edgecreation.ca
Location: Chilliwack, British Columbia, Canada

1. Purpose
This Privacy Policy explains how EDGE CREATION Marketing & Sales (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website (the “Site”). We are committed to protecting your privacy and handling your personal information in compliance with the Personal Information Protection Act (PIPA) of British Columbia and applicable federal privacy laws.

2. Scope
This Policy applies to all personal information collected through our website and digital communication channels. It does not apply to information collected offline in the course of providing services to clients, which may be subject to separate agreements or legal obligations.

3. Information We Collect
We collect limited personal information from visitors and clients when it is voluntarily provided or automatically collected through standard web technologies.
a. Information You Provide
You may provide personal information to us when you: Submit a contact or quote request form; Subscribe to updates or newsletters; Communicate with us by phone or email; Apply for employment or send resumes.
The personal information we may collect includes: Name; Company name; Email address; Phone number; Project or service details; Any other information you voluntarily include in your message or upload.
b. Information Collected Automatically
When you visit our Site, we may automatically collect limited technical information such as: Your IP address and browser type; The pages you visit and the time spent on each page; Device information and general location (region only); Traffic sources and referring URLs.
This information is collected through cookies, analytics tools, and server logs.

4. How We Use Your Information
We use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including: Responding to your inquiries or quote requests; Providing or improving our products and services; Communicating updates or information you request; Analyzing website usage to improve functionality and performance; Maintaining security and preventing misuse of the Site; Complying with legal or regulatory obligations.
We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Analytics
We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our Site and to improve user experience. Cookies are small files stored on your device that help us track website performance and usage patterns. These may include session cookies (deleted when you close your browser) and persistent cookies (which remain for a limited time). You can disable cookies through your browser settings. However, doing so may limit some features of our Site. Analytics data are used in aggregate form only and do not identify individual users. For more information refer to the section Cookie Declaration & Settings below. For more information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites.

6. Disclosure of Personal Information
We may disclose personal information in the following limited circumstances: To service providers who assist in website hosting, data analysis, or communication services (subject to confidentiality obligations); When required or authorized by law, regulation, or legal process; To protect the rights, property, or safety of [Company Name], our employees, clients, or the public.
We do not transfer personal information outside Canada except where service providers operate internationally and provide comparable privacy protection measures.

7. Data Security
We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is entirely secure. By using our Site, you acknowledge that you understand and accept these limitations.

8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal and business requirements. When personal information is no longer needed, it is securely destroyed, anonymized, or deleted.

9. Your Rights
Under PIPA, you have the right to: Request access to the personal information we hold about you; Request correction of any inaccurate or incomplete information; Withdraw consent to our collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
To exercise these rights, please contact our Privacy Officer using the contact information below.

10. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. You are encouraged to review their privacy policies when visiting them.

11. Children’s Privacy
Our Site and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Your continued use of the Site after such updates constitutes acceptance of the revised Policy.

13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@edgecreation.ca

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